Muslim-Owned Enterprise

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Privacy Policy – Muslim-Owned SG

Privacy Policy

Last Updated: 21 April 2026

1. Introduction

This website, MuslimOwnedSG ("Site"), is operated by the Singapore Malay Chamber of Commerce and Industry ("SMCCI") and its related entity, SMCCI Enterprise Pte. Ltd. ("SEPL") (collectively referred to as "we", "us", or "our").

We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA").

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use this Site, submit applications, or interact with our services, including MOE Certification.

2. Personal Data We Collect

We may collect the following types of personal data:

2.1 Information You Provide

  • Full name
  • Contact details (email address, phone number)
  • Company name, business registration details, and designation
  • Business information (e.g. industry, products/services, number of outlets)
  • Identification or verification documents (where required for certification)
  • Any other information submitted through forms, applications, or communications

2.2 Automatically Collected Data

  • IP address
  • Browser type and device information
  • Website usage data (e.g. pages visited, duration)
  • Cookies and tracking data

2.3 Third-Party Data

We may receive personal data from:

  • Event or application platforms
  • Programme partners or collaborators
  • Publicly available sources (where relevant and lawful)

3. Purposes of Collection, Use and Disclosure

We collect, use, and disclose your personal data for the following purposes:

3.1 MOE Certification & Verification

  • Processing MOE Certification applications
  • Verifying business ownership and eligibility
  • Assessing compliance with certification requirements
  • Managing certification status and records
  • Communicating application outcomes and updates

3.2 Business Listing & Platform Use

  • Creating and managing business listings on the platform
  • Displaying relevant business information for public viewing
  • Facilitating discovery and engagement with listed businesses

3.3 Programmes and Engagement

  • Administering related programmes, events, or initiatives
  • Facilitating networking, partnerships, or collaboration opportunities

3.4 Communications and Marketing

  • Sending updates, newsletters, and relevant opportunities
  • Informing you of programmes, initiatives, or services

(You may opt out of marketing communications at any time.)

3.5 Business Operations

  • Internal administration and reporting
  • Improving website functionality and user experience
  • Compliance with legal and regulatory requirements

4. Disclosure of Personal Data

We may disclose your personal data to:

  • SMCCI and SMCCI Enterprise Pte. Ltd. (SEPL)
  • Internal reviewers, assessors, or authorised personnel involved in certification
  • Service providers (e.g. IT systems, hosting providers, marketing tools)
  • Programme partners or collaborators (where necessary)
  • Government authorities or regulators (where required by law)

All third parties are required to protect your personal data in accordance with the PDPA.

5. Public Listing of Certified Businesses

Where applicable, businesses that are successfully certified or approved may be featured on the Site.

Information displayed may include business name, contact details, and other relevant business information provided by you.

By submitting your application or information, you acknowledge and consent to such publication.

6. Use of Data Intermediaries

Where third-party service providers process personal data on our behalf, they act as data intermediaries under the PDPA and are contractually required to:

  • Process personal data only on our instructions
  • Implement reasonable security arrangements
  • Not use personal data for unauthorised purposes

7. Cookies and Tracking Technologies

This Site uses cookies to:

  • Enhance user experience
  • Analyse website traffic and usage patterns
  • Support outreach and marketing efforts

You may manage or disable cookies through your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When no longer required, personal data will be securely deleted or anonymised.

9. Protection of Personal Data

We implement reasonable security arrangements to protect personal data, including:

  • Access controls
  • Secure systems and platforms
  • Internal policies and staff training

While we take reasonable steps to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights Under PDPA

You have the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Withdraw your consent for the use of your personal data

Requests may be subject to verification and applicable administrative fees.

11. Withdrawal of Consent

You may withdraw your consent at any time by contacting us.

Please note that withdrawing consent may affect our ability to process your application or provide certain services.

12. Data Breach Management

In the event of a data breach, we will:

  • Assess the breach promptly
  • Notify affected individuals where required
  • Report to the Personal Data Protection Commission (PDPC) where applicable

13. Transfer of Personal Data Outside Singapore

Your personal data may be transferred to, stored, or processed outside Singapore by our service providers.

Where such transfers occur, we will take reasonable steps to ensure that your personal data continues to receive a standard of protection comparable to that under the PDPA.

14. Accuracy of Personal Data

You are responsible for ensuring that the personal data you provide is accurate, complete, and up to date.

15. Consent

By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

Where required, we will obtain your explicit consent for specific purposes.

16. Contact Us (Data Protection Officer)

For any queries relating to this Privacy Policy or your personal data, please contact:

Data Protection Officer

👤 Sufyan Bin Mohamad Ali

🏢 Singapore Malay Chamber of Commerce and Industry (SMCCI)

✉️ sufyan@smcci.org.sg

17. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.